If your electric scooter isn’t working as expected, you may check these common points. If none of these seem to fix the problem, please reach out to our Jerung Medic to get them fixed by our trained professional.
Make sure the battery is charged.
Check the Power Button — press and hold for at least 3 seconds.
Inspect all hubs and connectors for loose or dirty connections.
Check if the throttle works: remember, the default is Kick Start mode — you must push off before the throttle engages.
Make sure the brake lever isn’t stuck in the engaged position.
Adjust the rear brake’s regulator nut to improve sensitivity.
Check the brake pads for wear and replace them if needed.
Check connections for loose wires.
Ensure your battery isn’t too low — some features may stop working when power is very low.
This may happen if the battery is nearing the end of its life cycle (up to 1,000 charges).
Your battery might need to be recalibrated and balanced. Send it to Jerung Medic to get it fixed.