Shipping & Deliveries

Jerung Wheels is the official authorized distributor for KAABO electric scooters in Malaysia. We ship our products throughout the nation and will only deliver to other countries under supervision of Ningbo Kaabo Technology Co. Ltd.

Jerung Private Delivery

We offer private delivery within Peninsular Malaysia where Jerung Wheels personnel will deliver the electric scooter to the customer themselves. Upon arrival, we will assist in setting up, provide usage guidance and elaborate on the safety features accordingly. Customers may also request for limited personalization such as gift wrapping.

Normal Delivery

Jerung Wheels website automatically calculates the shipping costs upon entering your address at checkout. Several shipping options will be presented depending on the delivery location along with their charges. If a shipping method does not show up at checkout upon adding your address, please contact us at [email protected] We do not bear any import duties, local taxes or other charges that may incur on top of the item price.

We use various delivery methods including (but not limited to) Pgeon, Skynet, DHL eCommerce, Pos Laju, J&T Express, ZTO Express, Aramex, CJ Century, ABX Express, Zepto Express, SnT, TransPrompt depending on the service availability. Deliveries of electric scooters to Borneo Island will be done using a forwarding company and the customer may be required to retrieve the item from the nearest port.

Delivery Times

While we take every possible measure to deliver the items as quickly as possible, below is our lead time commitment in ensuring you receive your items in time:

Destination Working Days
Peninsular Malaysia 3 – 4
Borneo Island 6 – 10
Rest of the world 15 – 30

The schedule above does not factor in public holidays, emergencies, or pandemic situations.

Delivery Tracking

Tracking number will be provided once the orders have been purchased. You can obtain the tracking URL from your “Orders” section under your Account Settings once it has been updated.